Information technology (IT) in the Western Balkans - statistics & facts

The Western Balkan region displays varying degrees of development in terms of IT competitiveness. Kosovo was found to be in the best position in 2024, mainly due to its strong talent pool. At the same time, Serbia displayed the most developed IT infrastructure owing to good connectivity and advanced digital transformation.

Leading Western Balkan economy by IT competitiveness
Kosovo

Leading Western Balkan economy by IT infrastructure
Serbia

Leading Western Balkan economy by IT talent
Kosovo

Editor’s Picks
Editor’s Picks
Current statistics on this topic

IT Services

Revenue in the IT services market in the Western Balkans 2016-2030, by country

Security

Digital security services market revenue in the Western Balkans 2016-2030, by country

Software

Revenue in the software market in the Western Balkans 2016-2030, by country

Overview

IT competitiveness index in the Western Balkans 2024, by region
IT competitiveness index in the Western Balkans 2024, by region
IT competitiveness index in the Western Balkans in 2024, by region
IT infrastructure competitiveness index in the Western Balkans 2024, by region
IT infrastructure competitiveness index in the Western Balkans 2024, by region
IT infrastructure competitiveness index in the Western Balkans in 2024, by region
IT talent competitiveness index in the Western Balkans 2024, by region
IT talent competitiveness index in the Western Balkans 2024, by region
IT talent competitiveness index in the Western Balkans in 2024, by region
Digital Economy and Society Index score in the Western Balkans 2022, by region
Digital Economy and Society Index score in the Western Balkans 2022, by region
Digital Economy and Society Index score in the Western Balkans in 2022, by region

Hardware

PCs market revenue in the Western Balkans 2016-2028, by country
PCs market revenue in the Western Balkans 2016-2028, by country
PCs market revenue in the Western Balkans from 2016 to 2028 (in million euros)
Revenue in the data center market in the Western Balkans 2017-2029, by country
Revenue in the data center market in the Western Balkans 2017-2029, by country
Revenue in the data center market in the Western Balkans from 2017 to 2029, by selected country (in million U.S. dollars)
Number of data centers in the Western Balkans 2025, by region
Number of data centers in the Western Balkans 2025, by region
Number of data centers in the Western Balkans in 2025, by selected region
Revenue in the semiconductors market in Serbia 2016-2030
Revenue in the semiconductors market in Serbia 2016-2030
Revenue in the semiconductors market in Serbia from 2016 to 2030 (in million U.S. dollars)

Software and cloud solutions

Revenue in the software market in the Western Balkans 2016-2030, by country
Revenue in the software market in the Western Balkans 2016-2030, by country
Revenue in the software market in the Western Balkans from 2016 to 2030, by selected country (in million U.S. dollars)
Revenue in the public cloud market in the Western Balkans 2018-2030, by country
Revenue in the public cloud market in the Western Balkans 2018-2030, by country
Revenue in the public cloud market in the Western Balkans from 2018 to 2030, by selected country (in million U.S. dollars)
Revenue of the software as a service industry in the Western Balkans 2018-2030
Revenue of the software as a service industry in the Western Balkans 2018-2030
Revenue of the software as a service industry in the Western Balkans from 2018 to 2030, by selected country (in million U.S. dollars)
Business software usage in selected countries in the Western Balkans 2023
Business software usage in selected countries in the Western Balkans 2023
Business software usage in selected countries in the Western Balkans in 2023
Business software usage at enterprises in Serbia 2023, by type
Business software usage at enterprises in Serbia 2023, by type
Business software usage at enterprises in Serbia in 2023, by type
Share of companies using cloud computing services in Serbia 2023, by service
Share of companies using cloud computing services in Serbia 2023, by service
Does your enterprise buy any of the following cloud computing services used over the internet?

IT services

Revenue in the IT services market in the Western Balkans 2016-2030, by country
Revenue in the IT services market in the Western Balkans 2016-2030, by country
Revenue in the IT services market in the Western Balkans from 2016 to 2030, by selected country (in million U.S. dollars)
Share of ICT service exports in the Western Balkans 2023, by region
Share of ICT service exports in the Western Balkans 2023, by region
Share of ICT services in the total service exports in the Western Balkans in 2023, by region
Number of employees in the ICT services industry in Bosnia and Herzegovina 2021-2023
Number of employees in the ICT services industry in Bosnia and Herzegovina 2021-2023
Number of employees in the ICT services industry in Bosnia and Herzegovina from 2021 to 2023 (in 1,000s)
Digital security services market revenue in the Western Balkans 2016-2030, by country
Digital security services market revenue in the Western Balkans 2016-2030, by country
Digital security services market revenue in the Western Balkans from 2016 to 2030, by selected country (in million U.S. dollars)
Share of ICT services in exports in Montenegro 2017-2024
Share of ICT services in exports in Montenegro 2017-2024
Share of ICT services in services exports in Montenegro from 2017 to 2024

IT professionals

Number of ICT employees in the Western Balkans 2018-2024, by region
Number of ICT employees in the Western Balkans 2018-2024, by region
Number of ICT employees in the Western Balkans from 2018 to 2024, by region (in 1,000s)
Share of ICT employees in the Western Balkans 2018-2024, by region
Share of ICT employees in the Western Balkans 2018-2024, by region
Share of ICT employees in the workforce in the Western Balkans from 2018 to 2024, by region
ICT output per person in the Western Balkans 2022, by region
ICT output per person in the Western Balkans 2022, by region
ICT output per person in the Western Balkans in 2022, by region (in euros)
ICT value added per person in the Western Balkans 2022, by region
ICT value added per person in the Western Balkans 2022, by region
ICT value added per person in the Western Balkans in 2022, by region (in euros)
Average monthly ICT salary in the Western Balkans 2022, by region
Average monthly ICT salary in the Western Balkans 2022, by region
Average monthly ICT salary in the Western Balkans in 2022, by region (in euros)
Share of enterprises employing ICT specialists in the Western Balkans 2019-2022
Share of enterprises employing ICT specialists in the Western Balkans 2019-2022
Share of enterprises employing ICT specialists in the Western Balkans from 2019 to 2022, by region
Monthly salaries of IT professionals in Kosovo 2024, by level and profession
Monthly salaries of IT professionals in Kosovo 2024, by level and profession
Monthly salaries of IT professionals in Kosovo in 2024, by level and profession (in euros)
Number of employees at ICT companies in Montenegro 2024, by segment
Number of employees at ICT companies in Montenegro 2024, by segment
Number of employees at ICT companies in Montenegro in 2024, by segment

Leading companies

IT companies by revenue in Serbia 2023
IT companies by revenue in Serbia 2023
Leading IT companies by revenue in Serbia in 2023 (in million dinars)
IT companies by revenue in North Macedonia 2022
IT companies by revenue in North Macedonia 2022
IT companies by revenue in North Macedonia in 2022 (in 1,000 euros)
Leading IT companies by revenue in Montenegro 2022
Leading IT companies by revenue in Montenegro 2022
Leading IT companies by revenue in Montenegro in 2022 (in 1,000 euros)
Computer programming companies in Bosnia and Herzegovina 2023, by revenue
Computer programming companies in Bosnia and Herzegovina 2023, by revenue
Computer programming companies in Bosnia and Herzegovina in 2023, by revenue (in 1,000 convertible marks)

Leading Western Balkan economy by IT competitiveness
Kosovo

Leading Western Balkan economy by IT infrastructure
Serbia

Leading Western Balkan economy by IT talent
Kosovo

Key figures

The most important key figures provide you with a compact summary of the topic of "Information technology (IT) in the Western Balkans" and take you straight to the corresponding statistics.

- PCs market revenue in Albania
- ***m EUR
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Detailed statistics
PCs market revenue in the Western Balkans 2016-2028, by country
- Data center market revenue in Bosnia and Herzegovina
- **m EUR
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Detailed statistics
Revenue in the data center market in the Western Balkans 2017-2029, by country
- Semiconductor market revenue in Serbia
- **m EUR
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Detailed statistics
Revenue in the semiconductors market in Serbia 2016-2030

- Software market revenue in Serbia
- ***m EUR
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Detailed statistics
Revenue in the software market in the Western Balkans 2016-2030, by country
- Public cloud market revenue in Bosnia and Herzegovina
- **m EUR
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Detailed statistics
Revenue in the public cloud market in the Western Balkans 2018-2030, by country
- Business software market usage in Montenegro
- **%
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Detailed statistics
Business software usage in selected countries in the Western Balkans 2023

- IT services market revenue in North Macedonia
- **m EUR
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Detailed statistics
Revenue in the IT services market in the Western Balkans 2016-2030, by country
- Share of ICT in Serbia's service exports
- 26%
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Detailed statistics
Share of ICT service exports in the Western Balkans 2023, by region
- Revenue of cybersecurity services in Montenegro
- **m EUR
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Detailed statistics
Digital security services market revenue in the Western Balkans 2016-2030, by country

- Number of ICT employees in Albania
- ****k
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Detailed statistics
Number of ICT employees in the Western Balkans 2018-2024, by region
- ICT output per person in Serbia
- ***k EUR
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Detailed statistics
ICT output per person in the Western Balkans 2022, by region
- ICT value added per person in Bosnia and Herzegovina
- ***k EUR
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Detailed statistics
ICT value added per person in the Western Balkans 2022, by region

- Leading IT company in Serbia by revenue
- Khaoticen
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Detailed statistics
IT companies by revenue in Serbia 2023
- Leading IT company in North Macedonia by revenue
- InterWorks
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Detailed statistics
IT companies by revenue in North Macedonia 2022
- Leading IT company in Montenegro by revenue
- Codio
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Detailed statistics
Leading IT companies by revenue in Montenegro 2022
- Leading computer programming company in Bosnia and Herzegovina by revenue
- Symphony Group
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Detailed statistics
Computer programming companies in Bosnia and Herzegovina 2023, by revenue

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Information technology (IT) in the Western Balkans - statistics & facts

Key insights

Editor’s Picks Editor’s Picks Current statistics on this topic