Key insights
- Australia's world E-Government Development Index ranking
- th

Detailed statistics
E-Government Development Index (EGDI) 2024, by country
- Most visited myGov member service
- Centrelink

Detailed statistics
Share of myGov service monthly usage in Australia 2018-2019, by service
- Total cost of the myGov online portal development
- $m

Detailed statistics
Original funding and actual cost of myGov in Australia FY 2013-2016
Editor’s Picks
Editor’s Picks
Current statistics on this topic
Recommended statistics
Overview
5
- E-Government Development Index (EGDI) 2024, by country
- Breakdown of the EGDI score in Australia 2020
- Impact of digital transformation (DX) on GDP in APAC 2017-2021
- Federal government IT spending forecast in Australia 2021-2022, by segment
- Breakdown of own source revenue raised in Australia FY 2019, by agency
Overview
-
E-Government Development Index (EGDI) 2024, by country

E-Government Development Index (EGDI) 2024, by country
World e-government leaders based on E-Government Development Index (EGDI) in 2024 (index rating)
-
Breakdown of the EGDI score in Australia 2020

Breakdown of the EGDI score in Australia 2020
Breakdown of the E-Government Development Index (EGDI) score in Australia in 2020
-
Impact of digital transformation (DX) on GDP in APAC 2017-2021

Impact of digital transformation (DX) on GDP in APAC 2017-2021
Forecasted contribution of digital transformation (DX) on gross domestic product (GDP) in the Asia Pacific region from 2017 to 2021
-
Federal government IT spending forecast in Australia 2021-2022, by segment

Federal government IT spending forecast in Australia 2021-2022, by segment
Australian Government IT spending forecast in Australia from 2021 to 2022, by segment (in million Australian dollars)
-
Breakdown of own source revenue raised in Australia FY 2019, by agency

Breakdown of own source revenue raised in Australia FY 2019, by agency
Total departmental own source revenue raised by government agencies in Australia in financial year 2019, by agency (in million Australian dollars)
Investment and infrastructure
6
- Digital readiness index rating in Australia 2021, by state and territory
- Original funding and actual cost of myGov in Australia FY 2013-2016
- Estimated savings for individuals using myGov in Australia 2017, by member service
- Operating expenses of NBN Co FY 2020-2024
- Total budgeted expenses for the Digital Transformation Agency Australia FY 2020-2025
- Distribution of wholesale NBN broadband services in Australia 2022, by geography
Investment and infrastructure
-
Digital readiness index rating in Australia 2021, by state and territory

Digital readiness index rating in Australia 2021, by state and territory
Digital government readiness indicator index rating in Australia in 2021, by state and territory
-
Original funding and actual cost of myGov in Australia FY 2013-2016

Original funding and actual cost of myGov in Australia FY 2013-2016
Original approved funding and total actual cost of myGov in Australia from financial year 2013 to 2016 (in million Australian dollars)
-
Estimated savings for individuals using myGov in Australia 2017, by member service

Estimated savings for individuals using myGov in Australia 2017, by member service
Total estimated savings due to myGov digital services red tape reduction for individuals in Australia in 2017, by member service (in million Australian dollars)
-
Operating expenses of NBN Co FY 2020-2024

Operating expenses of NBN Co FY 2020-2024
Total operating expenses of NBN Co Limited from financial years 2020 to 2024 (in million Australian dollars)
-
Total budgeted expenses for the Digital Transformation Agency Australia FY 2020-2025

Total budgeted expenses for the Digital Transformation Agency Australia FY 2020-2025
Total budgeted expenses for the Digital Transformation Agency in Australia from financial year 2020 to 2025 (in million Australian dollars)
-
Distribution of wholesale NBN broadband services in Australia 2022, by geography

Distribution of wholesale NBN broadband services in Australia 2022, by geography
Distribution of wholesale national broadband network (NBN) services in Australia in June 2022, by geography
Digital literacy and access
5
- People who accessed online government services Australia 2021, by age
- Digital ability of internet users ADII score in Australia 2020-2022
- Digital inclusion index score in Australia 2022, by age group
- Digital inclusion index score in Australia 2021, by social indicator
- Proportion of time spent online Australia 2020, by device
Digital literacy and access
-
People who accessed online government services Australia 2021, by age

People who accessed online government services Australia 2021, by age
Share of people who accessed government services online in Australia in 2021 by age group
-
Digital ability of internet users ADII score in Australia 2020-2022

Digital ability of internet users ADII score in Australia 2020-2022
ADII score for digital ability of internet users in Australia from 2020 to 2022
-
Digital inclusion index score in Australia 2022, by age group

Digital inclusion index score in Australia 2022, by age group
Digital inclusion index score in Australia in 2022, by age group
-
Digital inclusion index score in Australia 2021, by social indicator

Digital inclusion index score in Australia 2021, by social indicator
Digital inclusion index score in Australia in 2021, by socioeconomic indicator
-
Proportion of time spent online Australia 2020, by device

Proportion of time spent online Australia 2020, by device
Share of total time spent online in Australia in 2020, by device
myGov services
5
- Share of myGov accounts linked to member services in Australia 2019, by service
- Share of myGov users with one or more linked member services in Australia 2019
- Share of myGov service monthly usage in Australia 2018-2019, by service
- Distribution of myGov account access in Australia 2018-2019, by device
- Individual tax returns lodged in Australia FY 2010-2019, by lodgment type
myGov services
-
Share of myGov accounts linked to member services in Australia 2019, by service

Share of myGov accounts linked to member services in Australia 2019, by service
Share of myGov accounts that have been linked to member services in Australia as of May 2019, by service
-
Share of myGov users with one or more linked member services in Australia 2019

Share of myGov users with one or more linked member services in Australia 2019
Share of myGov users with one or more linked member services in Australia as of May 2019, by number of services
-
Share of myGov service monthly usage in Australia 2018-2019, by service

Share of myGov service monthly usage in Australia 2018-2019, by service
Monthly share of myGov member service usage in Australia from May 2018 to May 2019, by service
-
Distribution of myGov account access in Australia 2018-2019, by device

Distribution of myGov account access in Australia 2018-2019, by device
Share of devices used to access myGov accounts in Australia in May 2018 and 2019, by device
-
Individual tax returns lodged in Australia FY 2010-2019, by lodgment type

Individual tax returns lodged in Australia FY 2010-2019, by lodgment type
Individual tax returns lodged in Australia from financial year 2010 to 2019, by lodgment type (in 1,000s)
Digital health
6
- Distribution of My Health Record users in Australia 2019, by age and gender
- Penetration rate of My Health Record in Australia 2022, by healthcare provider
- Distribution of Medicare service payment types in Australia FY 2024
- Breakdown of digital Medicare services in Australia FY 2024, by transmission platform
- Cumulative total of COVIDSafe app downloads in Australia 2020
- Number of vaccinations registered on the AIR FY 2019-2022
Digital health
-
Distribution of My Health Record users in Australia 2019, by age and gender

Distribution of My Health Record users in Australia 2019, by age and gender
Distribution of digital My Health Record participants in Australia in 2019, by age and gender
-
Penetration rate of My Health Record in Australia 2022, by healthcare provider

Penetration rate of My Health Record in Australia 2022, by healthcare provider
Penetration rate of My Health Record in Australia in 2022, by healthcare provider
-
Distribution of Medicare service payment types in Australia FY 2024

Distribution of Medicare service payment types in Australia FY 2024
Distribution of Medicare service payment types in Australia in financial year 2024
-
Breakdown of digital Medicare services in Australia FY 2024, by transmission platform

Breakdown of digital Medicare services in Australia FY 2024, by transmission platform
Volumes of Medicare services transmitted digitally in Australia in financial year 2024, by transmission platform (in millions)
-
Cumulative total of COVIDSafe app downloads in Australia 2020

Cumulative total of COVIDSafe app downloads in Australia 2020
Daily cumulative total of COVIDSafe app downloads in Australia in 2020 (in millions)
-
Number of vaccinations registered on the AIR FY 2019-2022

Number of vaccinations registered on the AIR FY 2019-2022
Total number of vaccine episodes registered on the Australian Immunization Register (AIR) in Australia from financial year 2019 to 2022 (in millions)
G2C interactions
6
- Number of DHS digital self service transactions in Australia FY 2017-2019, by service
- Total Australia Post customer visits in Australia FY 2018-2021, by visit type
- Number of Centrelink EDI transactions in Australia FY 2017-2021
- Number of questions on government claim forms in Australia 2019, by claim type
- Share of people registered to receive welfare letters online in Australia FY2017-2019
- Total number of system-generated emails sent by DHS in Australia FY 2017-2019
G2C interactions
-
Number of DHS digital self service transactions in Australia FY 2017-2019, by service

Number of DHS digital self service transactions in Australia FY 2017-2019, by service
Number of Centrelink and Medicare digital and online self service transactions in Australia from financial year 2017 to 2019 (in millions)
-
Total Australia Post customer visits in Australia FY 2018-2021, by visit type

Total Australia Post customer visits in Australia FY 2018-2021, by visit type
Total number of visits to Australia Post in Australia from financial year 2018 to 2021, by visit type (in millions)
-
Number of Centrelink EDI transactions in Australia FY 2017-2021

Number of Centrelink EDI transactions in Australia FY 2017-2021
Number of Electronic Data Interchange (EDI) transactions with Centrelink in Australia from financial year 2017 to 2021, by service type (in millions)
-
Number of questions on government claim forms in Australia 2019, by claim type

Number of questions on government claim forms in Australia 2019, by claim type
Total number of welfare claim form questions when applying online and offline in Australia 2019, by claim type
-
Share of people registered to receive welfare letters online in Australia FY2017-2019

Share of people registered to receive welfare letters online in Australia FY2017-2019
Share of customers registered to receive letters from the Department of Social Services online in Australia from financial year 2017 to 2019
-
Total number of system-generated emails sent by DHS in Australia FY 2017-2019

Total number of system-generated emails sent by DHS in Australia FY 2017-2019
Total number of system-generated emails sent by the Department of Human Services in Australia from financial year 2017 to 2019 (in millions)
Digital security
4
Digital security
-
Breakdown of government cyber security strategy funding in Australia 2020

Breakdown of government cyber security strategy funding in Australia 2020
Australian government funding to measures under the cyber security strategy in Australia in 2020 (in million Australian dollars)
-
Share of cyber security incidents reported to ACSC in Australia FY 2022, by sector

Share of cyber security incidents reported to ACSC in Australia FY 2022, by sector
Distribution of cyber security threats reported to the Australian Cyber Security Centre in Australia in financial year 2022, by affected sector
-
Breakdown of Commonwealth cyber security incidents in Australia 2019

Breakdown of Commonwealth cyber security incidents in Australia 2019
Share of Commonwealth entity cyber security incidents reported to the Australia Cyber Security Centre in Australia in 2019
-
Main reasons for not downloading the COVIDSafe app in Australia 2020

Main reasons for not downloading the COVIDSafe app in Australia 2020
Main reasons for not downloading the COVIDSafe app in Australia in 2020
Further reports
Get the best reports to understand your industry
Get in touch with us for additional information
Feel free to contact us anytime. We will respond to your inquiry as quickly as possible.


